What is PBX System ?
A PBX system is a private branch exchange system – a telephone system within a company or organization that manages phone calls between users on the same site, as well as between sites.
A PBX system includes features such as call forwarding, caller ID, voicemail, automatic call distribution, and conference calling. A PBX can be hosted on-premises or in the cloud.
Hosted PBX systems are often less expensive to maintain than on-premises PBX systems, as they are managed by the service provider. Cloud-based PBX systems can be scaled up or down as needed, and offer more flexibility than on-premises PBX systems.
PBX systems can be complex, and there are a number of factors to consider when choosing a PBX system for your business. But with the right system in place, a PBX can save your business time and money.
Benefits of using a PBX system
There are many benefits of using a PBX system, including:
– Reduced costs: Calls made between users on the same PBX system are free. This can lead to significant savings, especially for companies with a lot of employees.
– Increased productivity: PBX systems can help to increase productivity by making it easier for employees to communicate with each other.
– Flexibility: PBX systems are highly flexible and can be easily customized to meet the specific needs of a company.
Types of PBX systems
There are two main types of PBX systems: on-premises and hosted.
On-premises PBX systems are installed and managed locally, on the premises of the company. This type of system requires special equipment and can be more expensive to set up and maintain.
Hosted PBX systems are hosted by a third-party provider and accessed via the internet. This type of system is less expensive and easier to set up, as there is no need for special equipment.
Which type of PBX system is right for your business?
The type of PBX system that is right for your business will depend on a number of factors, including budget, call volume, and features.
If you have a limited budget, or if you don’t make a lot of calls, a hosted PBX system may be the best option.
If you make a lot of calls, or if you need advanced features, like call recording or IVR, an on-premises PBX system may be the better option.
No matter which type of PBX system you choose, you can be sure that it will provide a number of benefits for your business.
PBX systems can be an important part of any business, large or small. If you are thinking about getting a PBX system for your business, contact us today to find out more.
If you want to know how LinkedIP can help you with PBX System, please contact us at info@linkedip.com or call us at 1-800-969-0164.
