Category: Business Strategy

What is a Contact Center as a Service ?

Posted by Miguel Licero | Jul 7, 2022 | Contact Centers | 0 |

Digital transformation in business

Posted by Miguel Licero | Apr 1, 2022 | Technology | 0 |

Scam likely, Scam and Telemarketer calls

Posted by Miguel Licero | Jun 15, 2022 | Regulatory | 0 |

STIR SHAKEN to fight robocalls and call spoofing

Posted by Miguel Licero | Aug 11, 2021 | Regulatory | 0 |

Seminole County Supervisor of Elections improves constituents’s experiences, employee productivity and operational efficiency

by Miguel Licero | Oct 24, 2022 | Business Strategy, Cloud Communications, Customer Stories | 0 |

Sanford, FL. Seminole County Supervisor of Elections as any others local governments is...

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Customer Experience Survey

by Miguel Licero | Apr 1, 2022 | Business Strategy | 0 |

CUSTOMER EXPERIENCE SURVEY The customer experience is one of the most important aspects to take...

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