Category: Technology

Posted by Miguel Licero | Jun 15, 2022 | Regulatory | 0 |

Posted by Miguel Licero | Aug 11, 2021 | Regulatory | 0 |

Digital transformation in business

by Miguel Licero | Apr 1, 2022 | Technology | 0 |

Digital Transformation in Business Today Digital transformation is the integration of new...

by Miguel Licero | Feb 28, 2022 | Technology | 0 |

Artificial Intelligence If natural intelligence is the one demonstrated by humans, artificial...

by Miguel Licero | Dec 10, 2021 | Technology | 0 |

What is Contact Center CRM? In short, Contact Center CRM is a term to refer to an omnichannel...

by Miguel Licero | Nov 9, 2021 | Technology | 0 |

CUSTOMER EXPERIENCE (CX) One of the most important factors for companies is the experience that...

by Miguel Licero | Nov 9, 2021 | Technology | 0 |

Understanding the impact of Customer Journey in my business success Customers are to an...

by Miguel Licero | Nov 18, 2020 | Technology | 1 |

Customer Experience Strategy with Onmichannel Contact Center Before explaining how easy is to...

It is possible to allow businesses to creatively overcome the social distancing during the “new normal” brought by the pandemic.

by Miguel Licero | Jan 14, 2020 | Technology | 0 |

Bria Enterprise Bria Enterprise is a softphone tool from CounterPath that empowers your workforce...

by Ricardo Perez | Dec 12, 2019 | Technology | 0 |

Omni Channel Customer Service Nowadays customers are no more dependent on just one channel to...

by Miguel Licero | Apr 11, 2019 | Technology | 0 |

¿What is Industry 4.0 and Digital Transformation ? Technology plays a big role in our life, it has...

by Ricardo Perez | Aug 8, 2018 | Technology | 0 |

What if I tell you that there hasn’t been a time in the history where consumers service...