Miguel Licero, Author at LinkedIP Blog

What is a Contact Center as a Service ?

Posted by Miguel Licero | Jul 7, 2022 | Contact Centers |

Contact Center As a Service Definition A contact center as a service (CCaaS) is a...

Posted by Miguel Licero | Jul 6, 2022 | Contact Centers |

Contact Center Solution A contact center solution is a multichannel customer contact platform that...

Posted by Miguel Licero | Jun 24, 2022 | Contact Centers |

The Contact Center Benefits A contact center is a centralized office that provides customer...

Posted by Miguel Licero | Jun 24, 2022 | Contact Centers |

Contact Center A contact center is a physical place where customers and other contacts are made....

Posted by Miguel Licero | Jun 21, 2022 | VoIP |

VoIP call Center Solutions Implementations The VoIP call center solutions can be complex and...