Unified Communication Technology: A Game-Changer f...
Posted by Miguel Licero | Jul 7, 2023 | General Articles, Healthcare | 0 |
WhatsApp for Business API integration for XCALLY u...
Posted by Miguel Licero | Jun 28, 2023 | Business Strategy, Cloud Communications, General Articles, Omnichannel | 0 |
Do Not Scam Yourself Out of a Good Caller ID Reput...
Posted by Miguel Licero | Apr 6, 2023 | Business Strategy, Regulatory | 0 |
Scam likely, Scam and Telemarketer calls
Posted by Miguel Licero | Jun 15, 2022 | Regulatory | 0 |
STIR SHAKEN to fight robocalls and call spoofing
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How Centris achieved brand satisfaction with innovative contact center software
by Susana Berrio | Sep 18, 2023 | Business Strategy, Customer Stories, General Articles | 0 |
When the right contact center software meets a business processing outsourcing (BPO) operation a variety of better results are observed.
Read MoreUnified Communication Technology: A Game-Changer for Home Care Organizations
by Miguel Licero | Jul 7, 2023 | General Articles, Healthcare | 0 |
Overview There is no doubt Healthcare is one of the most critical industries in North America. ...
Read MoreWhatsApp for Business API integration for XCALLY using Sinch Conversation API
by Miguel Licero | Jun 28, 2023 | Business Strategy, Cloud Communications, General Articles, Omnichannel | 0 |
Early this year Sinch, a cloud based communication provider, announced the release of their...
Read MoreExperience the Power of Omnichannel Platform in your Company!
by Emer Figueroa | Jun 6, 2023 | General Articles | 0 |
Tired of customers getting passed around and frustrated with multiple calls? 😫💔 Our omnichannel...
Read More5 Benefits of Implementing an Omnichannel Platform in your Company
by Emer Figueroa | May 17, 2023 | Business Strategy, Omnichannel | 0 |
Learn about the potential of implementing an omnichannel platform in your company or business....
Read MoreDo Not Scam Yourself Out of a Good Caller ID Reputation
by Miguel Licero | Apr 6, 2023 | Business Strategy, Regulatory | 0 |
It is essential for businesses to protect their caller ID reputation by utilizing a service provider that follows Stir/shaken regulations. Without doing so, their calls are likely to be labeled as “scam likely” or “scam risk”, which can cause customers to ignore or avoid them.
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