Category: General Articles
How Centris achieved brand satisfaction with innovative contact center software
When the right contact center software meets a business processing outsourcing (BPO) operation a variety of better results are observed.
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Unified Communication Technology: A Game-Changer for Home Care Organizations
Overview There is no doubt Healthcare is one of the most critical industries in North America. ...
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WhatsApp for Business API integration for XCALLY using Sinch Conversation API
Early this year Sinch, a cloud based communication provider, announced the release of their...
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Experience the Power of Omnichannel Platform in your Company!
Tired of customers getting passed around and frustrated with multiple calls? 😫💔 Our omnichannel...
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What is a Contact Center as a Service ?
Contact Center As a Service Definition A contact center as a service (CCaaS) is a...
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What is LinkedIP?
LinkedIP : Cloud Communications Experience and Infraestructure Service LinkedIP is an innovative...
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