Tag: customer care experience

How Centris achieved brand satisfaction with innov...

Posted by Susana Berrio | Sep 18, 2023 | Business Strategy, Customer Stories, General Articles | 0 |

Unified Communication Technology: A Game-Changer f...

Posted by Miguel Licero | Jul 7, 2023 | General Articles, Healthcare | 0 |

WhatsApp for Business API integration for XCALLY u...

Posted by Miguel Licero | Jun 28, 2023 | Business Strategy, Cloud Communications, General Articles, Omnichannel | 0 |

Do Not Scam Yourself Out of a Good Caller ID Reput...

Posted by Miguel Licero | Apr 6, 2023 | Business Strategy, Regulatory | 0 |

Scam likely, Scam and Telemarketer calls

Posted by Miguel Licero | Jun 15, 2022 | Regulatory | 0 |

STIR SHAKEN to fight robocalls and call spoofing

Posted by Miguel Licero | Aug 11, 2021 | Regulatory | 0 |

How an Omnichannel Contact Center works ?

by Miguel Licero | Jan 11, 2022 | Omnichannel | 0 |

How an Omnichannel Contact Center works To explain how an omnichannel contact center works, let us...

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Why My Business Needs A Customer Journey ?

by Miguel Licero | Nov 9, 2021 | Technology | 0 |

Understanding the impact of Customer Journey in my business success Customers are to an...

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