Managing Customer Experience – CX
CUSTOMER EXPERIENCE (CX) One of the most important factors for companies is the experience that...
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Author: Miguel Licero
Why My Business Needs A Customer Journey ?
Understanding the impact of Customer Journey in my business success Customers are to an...
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How to grow your Business using INNOVATIVE COMMUNICATIONS ?
How to grow your Business using innovative communication technology? Communication today has an...
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STIR SHAKEN to fight robocalls and call spoofing
In September of 2021 all communication service providers need to be in compliance with a new set of protocols and regulations. Why is important to understand what is going on? In the next few lines we’ll explain what is all this about.
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Why to use web chat with XCALLY as a Customer Experience Strategy
Customer Experience Strategy with Onmichannel Contact Center Before explaining how easy is to...
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