Category: Business Strategy
How Centris achieved brand satisfaction with innovative contact center software
When the right contact center software meets a business processing outsourcing (BPO) operation a variety of better results are observed.
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WhatsApp for Business API integration for XCALLY using Sinch Conversation API
Early this year Sinch, a cloud based communication provider, announced the release of their...
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5 Benefits of Implementing an Omnichannel Platform in your Company
Learn about the potential of implementing an omnichannel platform in your company or business....
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Do Not Scam Yourself Out of a Good Caller ID Reputation
It is essential for businesses to protect their caller ID reputation by utilizing a service provider that follows Stir/shaken regulations. Without doing so, their calls are likely to be labeled as “scam likely” or “scam risk”, which can cause customers to ignore or avoid them.
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Seminole County Supervisor of Elections improves constituents’s experiences, employee productivity and operational efficiency
Sanford, FL. Seminole County Supervisor of Elections as any others local governments is...
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Customer Experience Survey
CUSTOMER EXPERIENCE SURVEY The customer experience is one of the most important aspects to take...
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