How Unified Communications is Transforming Healthcare

When it comes to healthcare, efficient and reliable communication is very crucial and even more in that industry where communications solution has a big effect on the quality and safety of patient care and satisfaction.

It is a reality that today caregiving professional need to deal with lots of patient records surrounding cases and contexts, so it’s important they access the right information at the right time to avoid patient’s risk.

There are many cases in the world where patients have died because of the bad connection with the appropriated medical doctor, or due to the bad information in the wrong context, which it doesn’t provide real-time access between clinicians, and makes it more challenging.

And here is when unified communications (UC) solutions emerges to transform the way healthcare operates and server their patients. It can enhance business communication, collaboration, and productivity across the entire organization, that’s why it is very important that healthcare’s establish tools in real time and multiples communications channels, whether connected from their desktops or remote devices for patient care facilities.

Perhaps you might be thinking about how unified communications can benefit healthcare organizations, and here are three reasons why they should implement it now.


1.  Save money and save lives

Unified communications integrate a variety of communications tools and applications such as voice, email, fax, video conferencing, instant messaging and presence into a single platform.

Instead of wasting valuable minutes and putting a patient at risk while trying to track down a doctor, medical practices can use UC to have calls or messages automatically routed to mobile numbers. 

In fact, it can provide constant access to it all for care providers when they need it most.

2.  Collaboration and access information in real time

Unified communications put companies on a single platform, allowing employees to be reached anywhere, from any devices and at any time. It also improves the speed at which information can be shared.

Consider in medical, every second count. Today’s caregivers need immediate access to all of a patient’s history so make that patient-specific need can be managed.

3.  Better patient care experience

From contact centers to face-to-face interaction, the healthcare field is built on serving people. Hosted unified communications solutions can improve the customer experience by giving healthcare companies better contact center processes, enabling mobility, and making critical staff more accessible.

Unified communications deployment will improve many processes in healthcare organizations most notably improving patient safety and patient outcomes while reducing costs through efficiency.

LinkedIP as a specialist in digital transformation has been helping healthcare organizations by implementing unified communications solutions. Our solutions ensure that your vital communications are clear, secure, and reliable.

Is your healthcare organization missing out on the benefits of unified communications? If so, contact us if you would like to speak with an expert at