Salesforce Integrates with Omnichannel Communication Software
Salesforce is a customer relationship management (CRM) software that allows businesses to manage their customers and sales pipeline. It integrates with omnichannel communication software, which allows you to communicate with your customers through multiple channels, including email, chat, social media, and phone. This gives you a more holistic view of your customer interactions and helps you provide better customer service.
Salesforce is a powerful tool that can help you grow your business and better serve your customers. If you’re not using Salesforce, you’re missing out on a key opportunity to improve your customer relationships. Salesforce integration with an omnichannel communication software is a must-have for any business that wants to be successful in today’s competitive landscape.
If you’re looking for a Salesforce integration partner, look no further than LinkedIP. LinkedIP is a leading provider of cloud-based communication solutions. As part of that cloud-based communication portfolio there is one particular solution called XCALLY. XCALLY is an Omnichannel Contact Center software currently awarded Gartner’s Methodology as a Frontrunner in its Magic Quadrant. XCALLY integrates natively with Salesforce so you can:
– Access your Salesforce data
– Make and receive calls directly from Salesforce
– Send and receive texts messages (SMS) and multimedia messages (MMS)
– Initiate SMS from Salesforce
– Use Salesforce data to automate your omnichannel communication
XCALLY’s Salesforce integration is the most complete and easy-to-use solution on the market.