Tag: CRM

How Centris achieved brand satisfaction with innov...

Posted by Susana Berrio | Sep 18, 2023 | Business Strategy, Customer Stories, General Articles | 0 |

Unified Communication Technology: A Game-Changer f...

Posted by Miguel Licero | Jul 7, 2023 | General Articles, Healthcare | 0 |

WhatsApp for Business API integration for XCALLY u...

Posted by Miguel Licero | Jun 28, 2023 | Business Strategy, Cloud Communications, General Articles, Omnichannel | 0 |

Do Not Scam Yourself Out of a Good Caller ID Reput...

Posted by Miguel Licero | Apr 6, 2023 | Business Strategy, Regulatory | 0 |

Scam likely, Scam and Telemarketer calls

Posted by Miguel Licero | Jun 15, 2022 | Regulatory | 0 |

STIR SHAKEN to fight robocalls and call spoofing

Posted by Miguel Licero | Aug 11, 2021 | Regulatory | 0 |

What is Contact Center CRM ?

by Miguel Licero | Dec 10, 2021 | Technology | 0 |

What is Contact Center CRM? In short, Contact Center CRM is a term to refer to an omnichannel...

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3 Digital Strategies for Business Grow

by Ricardo Perez | May 1, 2019 | Cloud Communications | 0 |

Digital Strategies for Business A new year is nothing else but 365 days of new opportunities, and...

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3 Steps to Increase the Quality of Your Customer Service Experience

by Ricardo Perez | Aug 8, 2018 | Technology | 0 |

What if I tell you that there hasn’t been a time in the history where consumers service...

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Do I need CRM with Telephony integration for my business?

by Miguel Licero | Jun 4, 2018 | Cloud Communications | 0 |

CRM with Phone System Integration Computer Telephony Integration or CTI is the technology used to...

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LinkedIP Deploys Successful Salesforce CTI Solution For ENEL

by Ricardo Perez | Mar 26, 2018 | Customer Stories | 0 |

Salesforce CTI : The Best Experience with Enel Salesforce CTI During the last half of 2017,...

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