Customer Service Archives

Posted by Miguel Licero | Jun 15, 2022 | Regulatory | 0 |

Posted by Miguel Licero | Aug 11, 2021 | Regulatory | 0 |

How Centris achieved brand satisfaction with innovative contact center software

When the right contact center software meets a business processing outsourcing (BPO) operation a variety of better results are observed.

by Miguel Licero | Jun 10, 2022 | Omnichannel | 0 |

Omnichannel Customer Service Meaning Omnichannel customer service is a term used to describe a...

by Miguel Licero | Feb 28, 2022 | Technology | 0 |

Artificial Intelligence If natural intelligence is the one demonstrated by humans, artificial...

by Miguel Licero | Jan 11, 2022 | Omnichannel | 0 |

How an Omnichannel Contact Center works To explain how an omnichannel contact center works, let us...

by Miguel Licero | Nov 9, 2021 | Technology | 0 |

CUSTOMER EXPERIENCE (CX) One of the most important factors for companies is the experience that...

by Miguel Licero | Nov 9, 2021 | Technology | 0 |

Understanding the impact of Customer Journey in my business success Customers are to an...

by Ricardo Perez | Dec 12, 2019 | Technology | 0 |

Omni Channel Customer Service Nowadays customers are no more dependent on just one channel to...

Transformational Communication in Business As an entrepreneur and business owner I always get...

by Ricardo Perez | Aug 8, 2018 | Technology | 0 |

What if I tell you that there hasn’t been a time in the history where consumers service...