Tag: customer experience
Unified Communication Technology: A Game-Changer f...
Posted by Miguel Licero | Jul 7, 2023 | General Articles, Healthcare | 0 |
WhatsApp for Business API integration for XCALLY u...
Posted by Miguel Licero | Jun 28, 2023 | Business Strategy, Cloud Communications, General Articles, Omnichannel | 0 |
Do Not Scam Yourself Out of a Good Caller ID Reput...
Posted by Miguel Licero | Apr 6, 2023 | Business Strategy, Regulatory | 0 |
Scam likely, Scam and Telemarketer calls
Posted by Miguel Licero | Jun 15, 2022 | Regulatory | 0 |
STIR SHAKEN to fight robocalls and call spoofing
Posted by Miguel Licero | Aug 11, 2021 | Regulatory | 0 |
How Centris achieved brand satisfaction with innovative contact center software
by Susana Berrio | Sep 18, 2023 | Business Strategy, Customer Stories, General Articles | 0 |
When the right contact center software meets a business processing outsourcing (BPO) operation a variety of better results are observed.
Read MoreWhat are the benefits of an omnichannel customer experience ?
by Miguel Licero | Jun 9, 2022 | Omnichannel | 0 |
What is omnichannel customer experience? Omnichannel customer experience is a term used in the...
Read MoreHow an Omnichannel Contact Center works ?
by Miguel Licero | Jan 11, 2022 | Omnichannel | 0 |
How an Omnichannel Contact Center works To explain how an omnichannel contact center works, let us...
Read MoreManaging Customer Experience – CX
by Miguel Licero | Nov 9, 2021 | Technology | 0 |
CUSTOMER EXPERIENCE (CX) One of the most important factors for companies is the experience that...
Read MoreWhy to use web chat with XCALLY as a Customer Experience Strategy
by Miguel Licero | Nov 18, 2020 | Technology | 1 |
Customer Experience Strategy with Onmichannel Contact Center Before explaining how easy is to...
Read MoreHow to create a live chat service for your website with XCALLY Chat Channel
by Miguel Licero | Sep 16, 2020 | Webinars | 1 |
A web chat for Website ¿Do you know that 75% of people prefer live chat over any other channel?...
Read MoreWhat is XCALLY?
by Miguel Licero | Nov 14, 2017 | Cloud Communications | 0 |
XCALLY is an innovative Omni Channel software that integrates Asterisk™ with the Shuttle and...
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