What is Microsoft Dynamic Integration?
Microsoft Dynamic is a customer relationship management (CRM) software that allows you to manage your relationships with customers, clients, and sales prospects. It includes a number of features to help you track and manage your interactions with these individuals, including email, scheduling, and task management.
Xcally is a call center software that allows you to manage your inbound and outbound calls, as well as your email and web chat communications. It includes a number of features to help you streamline your call center operations, including call recording, automatic call distribution, and real-time reporting.
The Microsoft Dynamic integration with Xcally allows you to seamlessly connect these two applications, so that you can manage all of your customer interactions from one central location.
Benefits of Microsoft Dynamic Integration
This integration provides a number of benefits, including the following:
– Seamless management of customer interactions: With the Microsoft Dynamic integration with Xcally, you can manage all of your customer interactions from one central location. This includes managing your inbound and outbound calls, as well as your email and webchat communications.
– Improved customer service: The Microsoft Dynamic integration with Xcally provides a number of features that can help you improve your customer service. For example, the integration includes call recording, so that you can review your calls and make sure that they are up to your standards.
– Increased efficiency: The Microsoft Dynamic integration with Xcally can help you increase the efficiency of your call center operations. For example, the integration includes automatic call distribution, which can help you route calls to the appropriate agents more quickly.
If you are looking for a way to improve your customer service and increase the efficiency of your call center operations, the Microsoft Dynamic integration with Xcally an omnichannel contact center software is a great option to consider.
Contact us today to learn more about this integration and how it can benefit your business with Microsoft Dynamic at info@linkedip.com or 01-800-969-0164.
